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Panel Discussion: Ensuring Diligent Record-Keeping & Capture of Comms Channels
14 Nov 2024
- To what extent does limiting communication activities to defined official channels, push more employees to use unofficial channels to appease client demands?
- How are banks adapting to the changing landscape of technology to capture the proliferation of emerging apps & platforms?
- To what extent is the formulation of policy unrealistic to the everyday realities of client communication demands?
- How can banks ensure they maintain dynamic, real-time coverage to ensure the capture all communication channels?