The Big Picture: New technology, new risks, old problems

Managing conduct risk is getting harder. Hybrid working complicates the 1st and 2nd line control and compliance processes, and radically impacts corporate culture. New risks – ranging from new markets and venues to the emerging resilience, cyber and ESG risks identified by regulators – add to the burden of compliance. For banks and their regulators, the desire to adopt a prevent/predict approach, rather than the current use of detect/correct, poses considerable data and technology challenges.

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